Welcome to Top Tier Suites, a short-term property management company. We take the privacy of our guests and clients seriously, and we are committed to protecting your personal information. This privacy policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your privacy.
Information we collect:
- Personal information: This includes your name, email address, phone number, billing information, and any other information you provide us when booking a stay with us.
- Usage information: We collect information about how you interact with our website and services, such as your browsing history, the pages you visit, and the duration of your visit.
- Technical information: We collect information about your device and internet connection, including your IP address, operating system, and browser type.
How we use your information:
- To process your booking: We use your personal information to process your booking, provide you with our services, and communicate with you about your stay.
- To improve our services: We use your usage and technical information to improve our website and services, personalize your experience, and troubleshoot any issues.
- To market our services: We may use your personal information to send you marketing materials about our properties and services, but we will only do so if you have given us your consent.
How we protect your information:
- We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, and use.
- We restrict access to your personal information to employees and service providers who need it to perform their duties.
- We maintain physical, electronic, and procedural safeguards to protect your information.
Third-party disclosure:
- We may share your personal information with third-party service providers who perform services on our behalf, such as payment processors, customer service providers, and marketing partners.
- We may also share your information with law enforcement or regulatory authorities if required by law.
Your rights:
- You have the right to access and update your personal information at any time.
- You have the right to request that we delete your personal information, although we may need to retain some information for legal or business purposes.
- You have the right to opt-out of receiving marketing materials from us at any time.
By using our website and services, you consent to the collection and use of your information as outlined in this privacy policy. We may update this policy from time to time, so we encourage you to review it periodically. If you have any questions or concerns about our privacy practices, please contact us at abdi@toptiersuites.com.